Mentions légales

LEGAL NOTICE / IMPRESSUM

This Legal Notice provides mandatory identification and regulatory disclosures for this website in accordance with international electronic commerce and consumer transparency regulations.

1. STORE OPERATOR & ENTITY INFORMATION

This website and the brand The Eon are operated internationally under the following registered entities:

International Corporate & Merchant Entity:
Company Name: ZEZE GLOBAL COMMERCE LIMITED (澤澤環球商貿有限公司)
Legal Status: Body Corporate / Limited Company
Business Registration No. (BRN): 79368324
Registered Office Address:
Flat 1506, 15/F, Cheung Fung Comm Bldg
21-25 Cheung Sha Wan Road, Sham Shui Po
Hong Kong

North American Operations & Returns Hub:
Operating / Trade Name: The Eon
Legal Entity: Yuze Xu (Sole Proprietorship)
Canada Business Number (BN): 71739 2013
Business & Designated Returns Address:
29 Seymour Ave
Nepean (Ottawa), Ontario, Canada
Postal Code: K2E 6P5
(Note: All returns must obtain prior return authorization before mailing. Packages sent without prior email confirmation will be rejected.)

2. CONTACT & CUSTOMER SUPPORT

For order support, tracking assistance, return requests, or business inquiries, please contact our centralized support team:
Email: customerservice@thateon.com
North America Inquiries: +1 778-345-9777
Asia-Pacific / International Inquiries: +852 6684 7329
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

3. HOSTING & INFRASTRUCTURE PLATFORM

This website is hosted by Shopify Inc.
Host: Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada.
Website: www.shopify.com

4. INTELLECTUAL PROPERTY & TRADEMARK DISCLAIMER

All original brand names, visual assets, product imagery, 3D designs, and text content published on this website are the proprietary property of The Eon and protected by international copyright and trademark laws.

Third-Party Compatibility Notice: Apple®, iPhone®, and AirPods® are registered trademarks of Apple Inc. Any reference to Apple® products, device models, or related names on this site is strictly nominative and used solely for the purpose of identifying product compatibility. The Eon is an independent brand and is neither affiliated with, nor sponsored, endorsed, or authorized by Apple Inc.

5. ONLINE DISPUTE RESOLUTION (EU / UK CONSUMERS)

In compliance with Article 14(1) of EU Regulation No. 524/2013, the European Commission provides an online platform for alternative dispute resolution (ODR), accessible at: https://ec.europa.eu/consumers/odr.
Our customer support contact email for dispute resolution is customerservice@thateon.com. We encourage all customers to reach out to us directly to resolve any concerns amicably before initiating any formal proceedings.

6. GOVERNING LAW

Contracts and transactions through this site shall be governed by and construed in accordance with the applicable laws of Ontario and the federal laws of Canada, or the Hong Kong Special Administrative Region, in alignment with our published Terms of Service.