Contact us

At The Eon, we value our customers and are here to assist you in every possible way. Whether you have questions, need assistance with your orders, or just want to say hello, we're here to help.

Live Chat Support
Our live chat is conveniently located at the bottom right corner of our home page. You can reach out to us during our live chat hours, which are:

  • Monday to Friday: 11:00 AM - 5:00 PM (Eastern Time)

Our dedicated support team will be ready to provide real-time assistance and answer any questions you may have.

Email Support
For inquiries or concerns that are not time-sensitive, you can also reach us via email at Customerservice@thateon.com We strive to provide a swift response within 6 hours, ensuring that your needs are addressed in a timely manner.

Your satisfaction is our top priority, and we are committed to providing you with exceptional service. Feel free to reach out to us through either our live chat or email, and we will do our best to assist you promptly.


Thank you for choosing The Eon